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Perfromance Measurement and Evaluation ToolBox

An introduction to measuring efficiency and effectiveness

This workshop provides participants with many of the core skills needed to construct a performance measurement plan and to identify performance indicators after designing a logic model. This workshop is compliant with the practices of the Government of Canada, but is fully germane to any public sector organization.

Two days - $580 pp + HST


Contact us for possible dates.

Overview

A policy is created; a programme is designed and then launched. Next comes short-term performance measurement which seeks to answer questions around efficiency. Then, after a longer period, it is time for an evaluation to assess effectiveness, which seeks to answer "How did we do?" and "Were we successful?" Too often performance measurement and evaluation is pushed to the back corner of an organization, often separating it from the specific programmes under review. This workshop seeks to provide policy analysts and programme and community managers with a set of integral tools to assess their own programmes and make adjustments as the need arises.

Who will benefit from this workshop

This course is designed for policy analysts and managers of the EC-3 to EC-7 levels, or equivalent. Some experience in policy analysis or programme design is helpful, but is not required.

What participants learn

By the end of this workshop, you will be able to:
  • Current practices of performance measurement and evaluation;
  • Overview of the world of programme design, performance measurement, and evaluation;
  • A Structure for Change: Using a model based on Theory of Change and outcomes-chains to develop a soup to nuts framework from programme design through to evaluation;
  • Creating a logic models, with emphasis on the difference between outputs and outcomes
  • Identifying performance indictors and key performance indicators
  • Getting the data (quickly on quantitative; more thoroughly on qualitative analysis); and,
  • Design and delivery of interviews and surveys.

Workshop Facilitator

Ian Hornby

To book a workshop

Contact Ian to discuss how and when he can offer your group a workshop.

Ian Hornby:
Phone: (613) 612-4798
Email: ian_hornby@brattlestreet.ca
Website: www.brattlestreet.ca


Last Updated: September 20, 2025

Brattle Street Round Table 450-207 Bank Street, Ottawa, Ontario, Canada . Tel: 613.612.4798 . e-mail: ian_hornby@brattlestreet.ca .
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