Consultations ToolBox
Planning effective interactions
This workshop provides participants with exposure to the interpersonal and management skills required for successful interactions with stakeholders.
Three days - $750 pp + HST
Contact us for possible dates.
Overview
Participants will learn how to apply a case management strategy that permits government to maximize the value of their interventions and minimize the use of scarce resources - both theirs and stakeholders. Opportunities are provided for participants to practice different stakeholder intervention techniques and to formulate a liaison plan.
Who will benefit from this workshop
This course is designed for policy analysts of the EC-3 to EC-7 levels, or equivalent. Experience with consultations is not required.
What participants learn
1. Theory- Group dynamics
- What is consultations versus communications?
- Why consult?
- Keys to success
- Communications and listening
Interaction Techniques:
- Normative Group Technique
- Active listening
- Focus groups (benchmarking the problem)
- Planning
- Iterative planning
- Documenting
- Situational Consultations
- Checklists
Workshop Facilitator
Ian Hornby
To book a workshop
Contact Ian to discuss how and when he can offer your group a workshop.Ian Hornby:
Phone: (613) 612-4798
Email: learn@brattlestreet.ca
Website: www.brattlestreet.ca
Last Updated: February 25, 2019
Brattle Street Round Table 450-207 Bank Street, Ottawa, Ontario, Canada .
Tel: 613.612.4798 . e-mail: learn@brattlestreet.ca .
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